Last year we received a federal grant to help our library to become a Public Library Workforce Center to help people find jobs and provide computer training. I called Josh for help in ordering the equipment we were to purchase, and after talking with him, we decided to update our networking and wireless system during the installation process.
With Josh working with me on the grant, we were able to participate in a new program called "Managed Services Program." Through this program, they are able to maintain our equipment, networking system, and automation system from their place of business. Problems are taken care of almost immediately.