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CoreTech Blog

CoreTech has been serving the Bowling Green area since 2006, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

I consider myself a very eclectic driven individual. I am an entrepreneur at heart and am addicted to self improvement. I enjoy creating my own objectives and path in life rather that be within my company or with my family. I live by the philosophy to always strive to be the best version of yourself. I love people and therefore I love the service industry. Success in life and in business is what I look for in every day!

Tips to Improve Your Organizational Phishing Deterrence

Tips to Improve Your Organizational Phishing Deterrence

Phishing is one of the most prevalent issues individuals and businesses must confront when operating online. This is because there are literally billions of these scam attempts sent each day. That’s right, billions. With over a hundred billion scam attempts sent every year, your business is already getting phished, it’s just a matter of time before someone falls for it.

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A Man-in-the-Middle Attack is Not to Be Underestimated

A Man-in-the-Middle Attack is Not to Be Underestimated

Have you ever heard of the “man-in-the-middle” attack or MitM? It’s a situation where your data is stolen by an onlooker who situates themselves in the right place at the right time. Data interception is a very real thing that your business should be prepared to fight against. Let’s discuss some strategies you can use to counter these sneaky attacks.

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Important Steps For Improving Customer Satisfaction

Important Steps For Improving Customer Satisfaction

The modern customer is more educated than ever before. As a result, you have to have an active strategy to build great customer experiences so you can retain business with them. In this month’s newsletter, we’ll go over some things you can do to improve your customer relationships. 

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AT&T Attack Reveals 73 Million Customer Records Exposed On The Dark Web

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In a statement released by the largest telecommunications company in the United States, AT&T, they shared that they recently discovered a dataset for sale on the “dark web” that contained information for about 7.6 million current AT&T account holders and 65.4 million former users, totaling approximately 73 million affected accounts.

AT&T shared that the data released contained passcodes (PIN numbers) and Social Security numbers from 2019 or earlier and did not contain any other personal financial information or call history but could possibly include e-mail and mailing addresses, phone numbers and birthdates.

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Have You Ever Considered What a Ransomware Attack Actually Does to Your Business?

Have You Ever Considered What a Ransomware Attack Actually Does to Your Business?

Last week, we discussed the many impacts your business suffering from ransomware has on “second-order harm,” downstream businesses, and average, ordinary people. This time, we wanted to return to “first-order harms”… those the impacted business has to deal with itself.

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Backup is an Important Part of a Business Continuity Strategy

Backup is an Important Part of a Business Continuity Strategy

Every organization deals with operational problems in one manner or another. There are dozens of situations that can cause downtime, and having a comprehensive data backup plan can alleviate many of them. This month’s newsletter discusses business continuity and how data backup is a critical piece of that process. 

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What is VoIP and How It Helps Your Business

What is VoIP and How It Helps Your Business

Voice over Internet Protocol, or VoIP, is a technology that enables phone calls over the Internet. It offers a modern alternative to traditional phone lines with various advantages, like cost savings and advanced features. VoIP is revolutionizing business communication and is an essential tool for today's organizations, particularly with the rise of remote work. Here's why it's so popular among modern businesses.

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Business Success: Embracing Managed Service Providers

business success

Cutting-edge IT solutions are a top priority among businesses in today’s digital world, and it’s no big surprise. Technology continuously evolves, sometimes at a frighteningly rapid pace. You must be equipped with the latest software and hardware to achieve that business success.

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Have You Ever Considered What a Ransomware Attack Would Do to Your Customers?

Have You Ever Considered What a Ransomware Attack Would Do to Your Customers?

It can be too easy to look at ransomware as a business problem. After all, it attacks businesses, locking down their data for ransom, often selling it or spreading it, and sometimes altering it for the business if returning it at all. It can be too easy to overlook another impacted target in all the mess.

What happens to the people whose data a business has collected and uses?

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Opportunities Only Matter if You Embrace Them

Opportunities Only Matter if You Embrace Them

Businesses need a certain degree of good fortune to continue to grow in the manner in which they project when they hang out their shingle. With so many businesses failing after a very short time, taking advantage of the opportunities you’re given is extremely important. In this month’s newsletter, we’ll go through some of the things that a business can do to take better advantage of some opportunities. 

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10 Things Great IT Providers Always Do

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What sets high-quality, reliable IT support apart from mediocre or substandard support? Is it lower prices? Flat-fee service? At CoreTech, we believe there are many deciding factors that separate even the good from the great providers, but when our clients switch from their old companies to us, we get the same feedback over and over. The problem isn’t that they didn’t know they had bad support; they just didn’t know what good support was.

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Is Your Internal IT Buckling Under Pressure? We'll Lighten the Load

Is Your Internal IT Buckling Under Pressure? We'll Lighten the Load

There's a lot of pressure on (often understaffed and overworked) internal IT teams to manage and maintain increasingly complex systems. For businesses noticing signs of strain on their IT staff, seeking assistance from managed services providers (MSPs) could be the remedy. Here's how an MSP like us can alleviate the pressure and contribute to workplace wellness for all.

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How to Prioritize Security in File Sharing

How to Prioritize Security in File Sharing

Business file sharing has become a daily routine. It's a crucial part of collaboration, communication, and overall productivity. However, with the rise of cyberthreats, file security is more important than ever. It's not just about sharing files but doing it securely and efficiently. Today, we'll look at some best practices for business file sharing.

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Maximize Growth with Managed IT Services

Maximize managed services

Technology changes rapidly, and IT hardware solutions are a perfect example. You don’t necessarily need to purchase every upgrade released into the market. Some have nothing to do with your IT system, while others are optional, and you can make do without. However, as a business owner, you should know when to adopt fresh IT hardware solutions and leave behind outdated systems.  Maximize your business’s hardware at bowling green Kentucky with managed IT services. 

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Why It’s Good to Purge Your Digital Waste

Why It’s Good to Purge Your Digital Waste

So, what is digital waste?

Digital waste is all the useless data in our data storage that lingers until we do something with it. Extra files no longer needed, old emails and chats, and old, blurry pictures you never have and will never use… all qualify as digital waste. While it’s easy to discount digital waste as an annoyance (which it certainly can be), it creates a much bigger and more serious problem.

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Cyber-Attack Takes Omni Hotels & Resorts Offline; Here’s How To Travel Safely

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Another day, another cyber-attack! In early April, Omni Hotels & Resorts was the victim of a cyber-attack that brought down the entire IT system and led to a company-wide outage. The organization took immediate action and brought the entire network offline to isolate the issue, protect its data and prevent further damage from occurring. Unfortunately, this process heavily impacted the hotel’s operations and day-to-day functions, such as managing reservations, unlocking hotel room doors manually and using point-of-sale (POS) systems in restaurants and shops within the hotel. Some estimates expect this attack to cost the Omni over a million dollars. While unconfirmed by the hotel, several sources speculate that the type of cyber-attack was a ransomware attack similar to what happened to MGM in Las Vegas several months ago.

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What’s Backup and Disaster Recovery, and Do I Need to Worry About It?

What’s Backup and Disaster Recovery, and Do I Need to Worry About It?

Nowadays, businesses need to be prepared for almost every circumstance. You may have heard the term “BDR” used to describe a method of attaining this level of preparation. We wanted to discuss this term in more depth, covering what it refers to and what you need to do to protect your business should BDR be right for you.

Spoiler alert: it very much is.

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Professional Services IT Has Come a Long Way

Professional Services IT Has Come a Long Way

Professional services make up a significant portion of the business landscape. They can be broadly defined as any organization with trained professionals at the center offering a service of note. The most common professionals under this umbrella term are lawyers, agents, consultants, and others who help businesses in their day-to-day operations. Let’s explore some of the technology that fuels professional service providers.

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Top IT Strategies to Drive Business Growth in 2024

IT Strategies

Technology evolves at a rapid pace. There is no stopping the onset of new infrastructure, IT strategies, tools, or concepts that would surely be integral to business growth. It can be a struggle to try to catch up with these new advances. So instead, why not take measures to keep you a couple of steps ahead? By anticipating the changes and having the necessary solutions in place to address them, your business can maintain its forward thrust and not get caught unprepared.

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Tip of the Week: Creating Google Forms that Auto-Populate Google Sheets

Tip of the Week: Creating Google Forms that Auto-Populate Google Sheets

There are several reasons to use a form to collect data for your business, from customer impressions and service needs to employee feedback about internal matters as a means of collaborative decision-making. The trouble comes when it is time to compile all the responses… unless you know how to use the tools at your disposal.

For this week’s tip, we’re walking through the process of creating a form that self-populates a spreadsheet using Google’s toolkit.

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Start Fighting Cyber Crime with KNOWLEDGE & ACTION!

 

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Understanding IT

IT can be a complicated thing - trust us, we know. With so much terminology and moving parts to keep track of, there are a lot of concepts that can be tricky to grasp without a little guidance. We’re here to provide this guidance with a few brief guides to key IT topics. Check them out here.

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(270) 282-4926

1711 Destiny Lane
Suite 116

Bowling Green, Kentucky 42103