CoreTech Blog

There has been a lot of talk recently, about how hackers are leveraging AI to breach businesses. Hackers can sneak their way in more easily with these new algorithms used in social engineering. 

Unfortunately, these are no longer just theoretical discussions. We have reached a point where AI-powered data breaches are actually a reality. In fact, they are among the most rapidly growing threats to businesses everywhere. Today, we will talk about some real-life examples of recent data breaches made possible through AI. 

TaskRabbit Data Breach 

IKEA’s well-known online marketplace TaskRabbit was one of the targets of hackers using AI to breach businesses in April 2018. TaskRabbit’s primary goal is to match freelancers (Taskers) in housekeeping, moving, delivery, and similar industries with local demand (Clients). It operates on a large scale, and when the breach happened, the site had millions of registered users. 

The company has found out that over 3.75 million records of Taskers and Clients were affected in the breach. Personal information and financial details were stolen. The website and the mobile app had to be shut down and taken offline for a while as the company dealt with the damage. According to investigations, the distributed denial-of-service, or DDoS, attack used an AI-enabled botnet. 

Yum! Brands Data Breach

Yum! Brands, was the victim of hackers using AI to breach businesses in January 2023. Initially, management thought that corporate data was the sole target of the attack, but it turned out that employee information was also compromised. An unidentified malicious actor launched a ransomware attack that led to the breach.

Many ransomware attacks that took place after the creation of AI tools leveraged AI technology to automate decisions on which data to take, as some brought more damage potential to the target business. It proved to be a good tactic, as Yum! was forced to close nearly 300 of their UK branches for several weeks. 

AI used to Breach Businesses like T-Mobile

This wireless network operator is no stranger to data breaches, having survived nine separate attacks in the last five years. Early this year, T-Mobile revealed that 37 million of its customer’s records were stolen in a breach that began in November 2022. 

According to the company’s AI analysts, the threat actor used an application programming interface or API equipped with AI capabilities and could secure unauthorized access. This ultimately led to the theft and exposure of sensitive client information, including full names, contact numbers, and PINs. 

AI used to Breach Businesses like Activision

In December 2023, hackers launched a targeted phishing campaign against Activision, the company that created the Call of Duty games. Hackers used AI to breach businesses like Activision and created the SMS messages used for the phishing attacks, which ultimately proved successful as one HR staff member succumbed to the bait. 

But we all know that one click is all it takes because, immediately, the hacker gains access to the complete employee database. This included email addresses, phone numbers, work locations, salaries, and more. However, they were able to find a solution since Activision could find the breach early.

Don’t Be the Next Victim of Hackers using AI to Breach Businesses!

Because of AI tools, data breaches have become much more far-reaching today in terms of business damage as compared to years past. The total cost is also much higher, with an average expense of $4.45 million for each breach. Although hiring an AI cybersecurity expert and upgrading your system would cost money, it wouldn’t come close to the expense of the harm a cyberattack would cause.

The examples above are all real, and as you can see, they have happened to large companies. All these companies thought they had reliable security systems, or so they thought. The point is that any of us, including you, could experience a data breach, especially one that uses AI. To learn more about how hackers use AI technology, download our FREE eBook, “The Growing Role of AI in Security – The Good, the Bad and the Ugly.”

Would you take the risk and just cross your fingers that you don’t become the next victim, or would you take proactive measures right now to boost your defenses and maximize your company’s protection? If you choose the latter, we are here to provide all the services you need. Just contact us so we can make sure your system is safe from AI attacks.

Artificial intelligence has evolved dramatically, and the improvements are evident. In one of its first applications, AI was used to develop a checkers program. It was a monumental achievement at the time but seems so simplistic compared to today’s AI applications. AI is an everyday tool behind many ordinary things like virtual assistants, autonomous vehicles, and chatbots. Because of this AI is now used against your employees if they are not aware. 

The Dark Side of Artificial Intelligence (AI)

AI has become so advanced that it is often difficult to fathom whether something is real or AI-generated. When you attempt to distinguish between real photos taken by your friend and those produced by an AI photo app, it can be quite amusing. However, this could turn dangerous, especially when hackers use it to target employees. The goal is to infiltrate a company’s system or steal confidential data. And what’s alarming is that there are several ways that this can be done. 

Using AI Chatbots for Phishing Campaigns Against Employees

There used to be a time when phishing emails were easily distinguishable because of their glaring grammatical errors or misplaced punctuation marks. But with AI-powered chatbots, hackers can now generate almost flawlessly written phishing emails. Not only that, but these messages can also be personalized, making it more likely for the recipient to fall victim, as they won’t suspect that the email is fake.

CEO Fraud and Executive Phishing

This is not an entirely new method of social engineering. However, it has had a much higher success rate since generative AI tools emerged, making the phishing campaign more effective. In this type of phishing attack, hackers send out emails that look like they came from the CEO or some other high-ranking official. Most employees will not question this type of authority, especially since the message looks authentic, complete with logos and signatures. 

Using AI Deepfake to Create Deceptive Videos Against Employees

Many people are aware by now that emails can easily be faked. With the prevalence of phishing scams and similar cyberattacks, we now tend to be more vigilant when reading through our inboxes. But videos are a different thing. As the saying goes, to see is to believe. If there is a video, it must be real. There is no need to verify because it is in front of your eyes, so they would willingly volunteer sensitive information, grant unauthorized access, or whatnot. However many employees don’t realize that AI is so advanced that even these videos can now be fabricated using Deepfake technology.

What You Can Do To Keep Your Employees and Your Business Safe

Hackers are taking advantage of AI technology to execute their attacks. We can only expect these strategies to become even more aggressive as AI continues to advance. But at the same time, there are steps you can take to increase safety for your business and your employees.

AI Cybersecurity Training for Employees 

Awareness is key to mitigating the risks brought by AI-based attacks. With regular cybersecurity training, you can maintain employee awareness, help them understand how AI attacks work, and equip them with the knowledge to pinpoint red flags in suspicious emails. 

Limit Access to Sensitive Information

Employees should always be on a need-to-know basis with the company’s sensitive information to minimize the damage in the event of a data breach. The less they know, the less the cybercriminals can get out of them. 

Use AI-Powered Security Solutions

When it comes to AI, two can play the game. Cybercriminals may use AI to penetrate your system, but you can also use AI to detect such threats from a mile away. The important thing is to stay a couple of steps ahead of the enemy by ensuring that experts equip your security system with the most advanced AI tools to protect your organization and your employees.

Partner with an AI Security Expert

There is a plethora of AI tools widely available to anyone, and many of these are even free. But if you want to have the most secure system possible, we strongly recommend that you seek the help of experts in AI technologies. They can give you access to the most advanced AI tools and systems. On top of that, they can customize security strategies to align with your goals.

To learn more about what you can do, watch our on-demand webinar or download our Cybersecurity E-book.

AI technology has become so powerful that it can sometimes be scary. But with the right security solutions in place, your business and your employees can stay safe. If you are ready to take the step towards higher security and more robust protective measures, let us know. We will hook you up with an expert MSP fully capable of catering to your security needs.

As technology continues to advance, so do the techniques used by hackers. We must keep up with their evolving strategies to keep our systems protected. To do this, regular cybersecurity training of employees is a must. Studies show that an effective training method can reduce vulnerability to phishing and similar attacks from 60% to 10% within a year.

Social engineering is one of the newest methods hackers use to access sensitive information. Rather than attacking a system directly, this technique relies on human psychology to gain information. This method is brilliant when you think about it because it does not have to deal with going past ironclad network security. If hackers can manipulate even a single employee, they might hand over sensitive information on a silver platter, and the hackers can take control of the organization’s entire system. This is why its important for your employees to learn how to spot social engineering. 

One cybersecurity incident takes place every 14 seconds. Contrary to common assumptions, hackers are not only attacking big businesses. Everyone is now a target, from multinational corporations to small local businesses. With no discernible attack pattern, it’s hard to tell who the next victim will be. Owners must prepare all organizations with a cyber-attack response in case of a security incident.

BYOD or Bring Your Own Device is a modern practice where employees use their personally owned gadgets – smartphones, laptops, tablets, or whatnot – for work. This is opposed to the traditional method of using company-issued equipment exclusively for work stuff which can have mobile security threats.

As businesses move forward into a digital environment, cybersecurity insurance becomes even more crucial as online threats grow more advanced. Before, hackers only targeted large, high-revenue corporations since they had the money and the valuable information. But statistics show that over 40% of recent cyberattacks target small businesses. But what’s even more alarming is that only 14% of these small businesses are prepared for such an attack. 

This month, we covered a range of topics concerning social engineering. Social engineering is now considered one of the most prevalent risks when it comes to online security. Most hackers rely heavily on social engineering tactics to lure unsuspecting users to divulge information.

It sounds complicated but it's nothing more than the practice of manipulating people into revealing information through the use of false pretenses. It often creates a sense of urgency, fear or excitement, playing with people's emotions to get them to do exactly what the hackers want them to do. In case you missed any of them, here is a brief summary.

Week 1: What Is Social Engineering and How Can It Affect Your Business?

We discussed the basics of social engineering and how the different types of attacks are used to exploit unsuspecting victims. We also looked at what makes up a successful social engineering attack and how attackers might use modern technology to increase their reach. Specifically, attackers may utilize deception techniques such as phishing emails or malicious links in order to gain access to personal information or data. Additionally, attackers may use impersonation tactics in order to manipulate their target into giving away information or credentials.

Social engineering is the infiltration of something secure, intending to acquire information or secure access through cunning means. With the use of modern technology, social engineering is now possible with the victims not even knowing. If you are caught unprepared, as a result, this could potentially lead to the downfall of your business. With awareness and the presence of mind, you can easily avoid becoming a victim. One of the commonly used methods is tailgating or entering the premises on the pretense that they are an authorized entity.

Simple practices like refraining from opening suspicious-looking emails and attachments would be very helpful. It is also advisable to implement multifactor authentication in all your systems and to keep your antivirus software updated. Click here to read more of our week-1 blog defining what exactly social engineering is.

Week 2: Where Does Social Engineering Scams Come from?

In order to prevent these attacks from being successful, it is important for users to remain aware and educated about cybersecurity best practices and protocols. This includes implementing strong passwords that include both upper- and lowercase letters, numbers, and special characters; avoiding suspicious links through email or messaging services; and utilizing two-factor authentication measures when possible–for example, when accessing accounts online or over public Wi-Fi networks. Users should also use secure VPNs whenever possible to protect their remote data..

There are more than 4.74 billion social media users today. Hackers are using social media to entice unsuspecting users into their traps. They create fake accounts that are used in either of the following four ways:. MIPs are bare profiles, usually with seductive profile photos that are meant to get people interested enough to add them as a contact. A hacker will then use this fake MIP to send malware through messenger or post malicious links on your wall. Fully Invested Profiles are intended purpose of fully invested profiles is the same as those created for MIPs. Click here to read more of our week-2 blog about the origin of social engineering.

Week 3: The Top 5 Ways Cybercriminals Use Social Engineering

Finally, we presented best practices for staying safe online when encountering suspicious links or other potentially dangerous content. For example, links in messages can lead to malicious sites with malware that could compromise users' personal information and devices. It is also important for users not to respond immediately if they receive an unexpected message from someone they do not know or recognize – even if it appears legitimate – as this could be an attempt by adversaries to gain access to sensitive data via impersonation techniques.

Cybercriminals use social engineering to play on victims' emotions and gain their trust. There are a number of different ways that cybercriminals manipulate their victims online. Phishing is by far the most common and most effective tactic that hackers use in social engineering. This is where the hacker pretends to be someone that the victim knows, then asks for their login details. There are so many ways that cybercriminals use social engineering for malicious intent these days. Piggybacking, also known as tailgating, is when someone discreetly follows an authorized person into a restricted area of the building. As a business owner, it is crucial to ensure that you educate all your employees fully when it comes to social engineering attacks and other cybercrimes. Click here to read more of our week-3 blog and the top 5 social engineering threats.

By following these tips and remaining vigilant about potential attacks, everyone can make sure to stay safe online! Give us a call if you think you need help strengthening your business against attacks.

Advanced technology and cutting-edge hacking techniques have been the main tool that cybercriminals use for online attacks. But did you know that the most effective method that hackers use for enticing victims online is something so much simpler? Cybercriminals use social engineering or in other words, manipulate people by establishing trust and playing on their emotions.

Social engineering scams are so much more rampant these days than ever before. There will certainly be suspicious-looking items in your inbox when you check your emails, which are most likely phishing emails. Many people now know to avoid clicking these malicious emails, which is a good thing. But still, their vast amount makes you wonder, where do social engineering scams come from anyway? The very simple answer to that is social media.

Terms like phishing and malware have become very common terms these days because of their widespread use online. Did you know that these activities are but a small part of a much bigger operation known as social engineering?

In recent weeks, we have talked a lot about backup disaster recovery and how important it is when running a business. We have discussed what a business owner needs to form a solid recovery strategy. We’ve also listed some terrible things that can happen if you don’t protect your business with a good plan for dealing with disasters.

It troubles us that many business owners do not fully understand backup disaster recovery and do not take it seriously. If you want to check your comprehension of this process, you can take this simple quiz we have prepared. It is very informative and reveals important facts about disaster recovery.

A Brief Quiz on Backup Disaster Recovery

The following are ten statements that have to do with backup disaster recovery. Read each one carefully and establish whether the statement is TRUE or FALSE.

1. Cyberattacks are no longer as frequent as in previous years, so having a disaster recovery plan for your business data is not important anymore.
2. Backup and recovery involve making copies of data and storing them in a safe place where they can be accessed and restored if needed.
3. Cloud-based data backup is completely and permanently safe.
4. Hiring a professional to back up your data and doing it yourself are equally reliable.
5. You can only lose your data if a hacker infiltrates your system.
6. Hackers can create a data breach through phishing attacks.
7. There is no connection between being hacked and having weak passwords.
8. Regularly updated cybersecurity software will protect you from phishing attacks.
9. Data encryption is an effective way to protect your data from hackers.
10. Implementing multi-factor authentication for all employees can be expensive for your company.

Quiz Answers

1. FALSE.

Quite the contrary, cyberattacks are even more prevalent today than ever. There are also many new kinds of attacks that were unheard of as hackers have become more creative as we improve our disaster recovery plan.

2. TRUE.

Data can be duplicated and stored in as many locations as you want. Usually, there is at least one on-site and one off-site location. Frequent backups are recommended.

3. FALSE.

It’s safer than a few other types of storage, but cloud backups are still not 100% guaranteed to be safe, especially now that a rising number of cyberattacks are targeting the cloud.

4. FALSE.

A professionally managed service provider can do so much more to protect and back up your data than you can do on your own for disaster recovery. This protection includes 24/7 monitoring and full restoration in case of a disaster.

5. FALSE.

There are many ways of losing data. It could be through an online attack, human error, electronic failures, natural disasters, and many more.

6. TRUE.

Phishing is now a common way for hackers to steal data, and it is also used to break into networks and encrypt data.

7. FALSE.

According to surveys, approximately 80% of data breaches can be traced to weak passwords and are not recommended when having a disaster recovery plan.

8. FALSE.

It is necessary to update your cybersecurity software. Unfortunately, this does not ward off phishing attacks. For protection from these scams, employee training and education are the best forms of protection.

9. TRUE.

Data encryption is one of the most trusted methods of protection. A managed service provider can easily do this for you and keep your confidential information safe.

10. FALSE.

Multi-factor authentication is one of the cheapest ways for business owners to protect their data and have disaster rcovery, but they don’t spend enough on it.

Evaluating the Results

As we said, there are a lot of false notions about backup data recovery. So if you did not get a perfect score, don’t fret! The good news is that you are now more informed. We can also help you protect your business with a reliable backup and disaster recovery strategy that you can quickly and systematically roll out whenever necessary.

If this Quiz was harder than it looked, then maybe you should watch out Free Cybersecurity Webinar to brush-up on the latest cyber trends. If you have any questions about your data security, give us a call and let’s solve that problem. Finally if you enjoyed this quiz, we have a second Disaster Recovery Quiz for you to further your knowledge!

We have often talked about how having a disaster recovery plan is one of the most crucial elements of good business management. Despite our constant posts and reminders, however, there are still thousands of business owners all over the world that do not take disaster recovery seriously.

Disasters have different effects on our business, all of them unpleasant. We can avoid many of these disasters by setting up cybersecurity protocols to protect sensitive data. We can think of a data recovery strategy to help prevent these disasters from happening. Many threats avoid the tightest defences, leaving your system in complete chaos. With these breaches, you need a plan for recovering data that will keep your business running even if something unexpected happens.

Our last three blogs have discussed cybersecurity threats and how they affect a business. We have talked about the dangers that stem from various types of malware. We have warned you about the newest cybersecurity risks expected to wreak havoc on businesses soon. And in the face of the ongoing growing acceptance of remote work setups, we have delved into the threats related to working from home. Now, we will now talk about social media phishing. 

The ongoing development of digital technology has been highly beneficial for businesses globally. Processing data is faster, reaching customers is much easier, and everything is much more efficient. But with these benefits, there is also a growing cause of concern with cybersecurity risks. Hackers have access to the same advanced tech. They have used it to their advantage to get private information.